Help Center

Find answers to common questions and learn how to get the most out of Noise Mate.

Getting Started

Trusted Reporting

Features

Account & Security

How do I join the waitlist with Noise Mate?

Simply click any "Join Waitlist" button on our homepage, fill in your details, and you'll be among the first to experience Noise Mate when we launch. Our team is working hard to bring advanced noise monitoring to everyone.

Can I share my logs with my landlord or council?

Yes. Noise Mate is designed to help you document disturbances clearly and accurately. Our reports provide a reliable record that you can share with landlords, housing associations, or local councils to help resolve persistent noise issues.

How is my data protected?

Your data is securely encrypted and stored on our protected servers. We take privacy seriously and ensure your information is safe, organized, and only accessible to you across all your devices.

Can I export my reports for councils?

Absolutely. You can export professional PDF reports that include noise timelines and log details. These reports are designed to be clear and easy to read, helping you communicate effectively with property managers or local authorities.

What devices does Noise Mate support?

Noise Mate is available on iOS (iPhone and iPad) and Android devices. We recommend devices with at least iOS 13 or Android 8.0 for optimal performance.

How do I manage my subscription?

You will be able to manage your subscription directly from your account settings in the app. We believe in transparency and simplicity, allowing you to upgrade or downgrade at any time once we launch.